Return Policy

Return Policy

Our goal at is to make your purchasing experience easy, efficient and equitable, so we can get you on your way to our events as quickly as possible. The following purchase policies are designed to ensure your satisfaction and understanding of the purchase process on

If you have any questions about the information below, please contact us at:

All ticket prices for events that occur are stated in U.S. Dollars

Payment Methods accepts several methods of payment to accommodate your needs. We accept American Express, Visa, MasterCard, and Discover card.

Order Confirmation
If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with Customer Service whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

You will not receive a paper ticket for this event. Tickets are virtual and your name is automatically added to our Registration List when you place your order. If you have placed an order for another person to attend, please contact us with the attendee’s name prior to the Event. All attendees are required to present a valid photo ID when registering at the Event.

Cancelled and Postponed Events
In the event of a cancelled or postponed event, we will attempt to contact you to inform you of refund or exchange procedures for that event.

If an event is cancelled, we will automatically issue you a refund to the credit card that you used to purchase that ticket.

If the event is moved or rescheduled, we will give you the alternate dates so you can attend. If you can not attend, then a refund will be issued.


Please note that ticket refunds to credit cards are only available up to 120 days after the purchase date of the tickets. If a refund is requested more than 120 days from the ticket purchase date, a US check will be sent to the appropriate customer address.

All ticket refunds must be requested and processed by Monday, September 7th, 2015.

$147 Weekend Conference Ticket – Early Bird Special (Single Participant)
  • This ticket entitles you to attend the WWC 2014. This ticket is only valid for the event dates listed at the time of purchase and may not be exchanged or redeemed for any other dates/conferences.
  • There is a $100 non-refundable deposit for this ticket.
  • All refunds must be requested and processed by August 29th. After this time, no refunds are available and there is no available credit applicable towards a future event or product.
$150 Single Day Ticket
  • This ticket entitles you to attend ONE day of the WWC 2015. This ticket is only valid for the event dates listed at the time of purchase and may not be exchanged or redeemed for any other dates/conferences.
  • This ticket is non-refundable.

All tickets are non-transferable.

To request a refund please contact Customer Support at:

You will receive a response to your request within 24-48 hours.

Billing Information Verification
Orders are processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. In these cases, our customer service will attempt to contact you, using the information provided at the time of purchase. If we are unable to reach you after our initial attempt, we may cancel your order and may sell your tickets to another customer without further notice.

License; Ejection and Cancellation; No Redemption Value
We reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with conference rules. Breach of terms or rules will terminate your license to attend the event without refund. A ticket is a revocable license and admission may be refused upon refunding the ticket’s face amount. A ticket is not redeemable for cash.

Recording, Transmission and Exhibition
You agree not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf. In conformance with some local requirements or certain facility rules, alcoholic beverages, illegal drugs, controlled substances, cameras, recording devices may not be brought into the premises.